Launched Dentox™, a premium denture-care line now distributed on Amazon FBA and Dentox.ca.

Built a fully autonomous AI service stack that reduced live-agent workload to near-zero:

• Product Q&A & ordering assistant powered by LangChain + LangGraph + RAG with Llama 3 running locally in OpenWebUI for sub-second, private inference.
• Voice channel (Twilio + AWS TTS + ElevenLabs TTS) that answers calls, resolves inquiries, and writes orders directly to the ecommerce backend.
• AI sales agent that guides customers end-to-end and books orders automatically.

Automated multilingual workflows (EN/FR)—prompts, emails, and voice—to cover Canadian and U.S. customers.

Orchestrated seamless checkout & fulfillment via Amazon APIs and Shopify, eliminating manual entry and cutting order-processing time.

Result: bridged AI, ecommerce, and voice to create a friction-free customer experience and scale support without new head-count.