Kasra D. Hadi M.Sc
Kasra D. Hadi M.Sc, M.Sc - Professional Portrait

Kasra D. Hadi, M.Sc

NLP/GenAI & Applied AI Expert

Montreal, Canada

About Me

I'm a builder at the intersection of language, intelligence, and technology. With a background in NLP, machine learning, and full-stack engineering, I design systems that bring advanced AI and generative models,to real users in meaningful ways. My work spans end-to-end: prototyping with tools like LangChain and RAG, deploying on cloud-native infrastructure, and iterating products that balance technical depth with usability. Whether as a co-founder or core contributor, I’m looking to create or join a team pushing the frontier of applied AI. My mission: to make AI useful, human-centered, solving real problems with elegance and impact.

Expertise

AI & NLP

Generative AI & LLMs

LLMs (Llama, GPT-4)RAGLangChain/LangGraphAI AgentsStrategic AI

Voice & Speech AI

TTS/ASR

Machine Learning & NLP Core

NLPMachine LearningDeep LearningText AnalyticsTopic ModelingSentiment AnalysisAnomaly DetectionAI SecurityKnowledge GraphsRecommender Systems

AI Tools & Interfaces

OpenWebUIOllama

Data Engineering & Analytics

Data Platforms & Tools

PostgreSQLReportLabPDF GenerationDatabricksSQLSpark

Analytics & Visualization

Data Analytics & VisualizationCloud Cost Management

Cloud Technologies & APIs

Cloud Platforms

GCPFirebase (BaaS)AWSAzure

Cloud Services & APIs

SAP Analytics CloudCloud APIsGoogle Business Profile APIFirestoreFirebase Hosting

DevOps & Infrastructure

Containerization & Orchestration

KubernetesDocker

CI/CD & Automation

Jenkins

Operating Systems

Linux

Core Infrastructure

Serverless

Programming Languages & Frameworks

Languages

PythonGo

Web Frameworks

FastAPI

Mobile & Web Development

Development Approaches & PWA

Mobile Development (iOS & Android)Cross-Platform Apps (Web, iOS, Android)PWAFull-Stack Development

Web Techniques & Integrations

Web ScrapingCultural App DevelopmentMultilingual Solutions

Financial Technologies (FinTech)

AI in Finance

FinTech AIAlgorithmic Trading (Research)Financial Analysis

Financial APIs & Tools

Interactive Brokers API

Ecommerce & Business Solutions

Platforms & Automation

E-commerce AutomationAmazon FBAStripe API
Professional Experience

Founder & AI Product Developer — Dentox™ AI-Powered Ecommerce & Customer Service Platform

Dentox Inc.

Montreal, Canada | 2025 — Present

  • Launched Dentox™, a premium denture-care line available on Dentox.ca. Built a fully autonomous AI service stack that handles product questions, orders, and voice calls—reducing the need for live support to nearly zero.
  • Integrated a LangChain + LangGraph + RAG assistant (running Llama 3 locally) for real-time Q&A and order taking, plus a Twilio + ElevenLabs voice system that answers calls and posts orders directly to the backend.
  • Automated the entire customer journey in both English and French—from prompt handling to emails and voice responses—while connecting checkout and fulfillment through Amazon APIs and Shopify. Result: smooth, scalable operations with zero manual input and no added headcount.

AI Developer — Automated Google Review Reply System

shockwav.ai

Montreal, Canada | 2025 — Present (Ongoing Development)

  • Designed and deployed an AI-powered system that automatically replies to Google reviews across multiple business locations. The system fetches real-time reviews using the Google Business Profile API, generates context-aware responses with Ollama (LLaMA) + LangChain RAG, and detects review language (EN/FR) to apply brand-aligned, customizable templates.
  • Positive reviews are auto-responded using sentiment logic, while neutral or negative feedback is routed to an approval dashboard. A web-based console (built with Firebase, FastAPI, and Firestore) supports onboarding, reply review, and monthly PDF reporting—fully optimized for multi-location and multi-profile businesses.

AI / Data Scientist

SAP Industries & Customer Experience SAP

Montreal, Canada | Jun 2019 — Jun 2024

  • I used AI topic modeling to analyze over 60 000 support tickets each year—boosting transparency and efficiency—and built a Go/PostgreSQL/Kubernetes analytics dashboard for $150 M in cloud resources that delivered $40 M+ in annual savings. I also developed COO tooling for cost optimization, margin tracking, and FTE capacity planning, and automated multi-million-dollar cost-reduction initiatives across SAP Cloud Products.

AI Engineer (Corporate Development / M&A)

SAP Corporate Development SAP

Walldorf, Germany | Dec 2021 — Jun 2022

  • I designed and built a strategic AI Business Capability Tagger using GPT-4 and NLP to analyze 70,000 companies for M&A insights and strategic mapping, developed scraping and data-representation tools along with dashboards to track over 400 competitors and startups, and optimized decision-making processes for corporate investment and partnership evaluation.

AI Security Researcher

SAP Customer Experience AI/ML SAP

California, USA | Jan 2021 — Jul 2021

  • Developed "AI Security Daemon", a ML-powered authentication attack evaluation and monitoring tool for cloud-based environments. Engineered advanced algorithms to proactively identify and mitigate anomalous security behaviors.

Research Assistant — Financial Recommender Systems & Automated AI Trading

Polytechnique Montreal

Montreal, Canada | May 2018 — Dec 2020

  • I built AI models to automate company valuation using machine learning, NLP, and knowledge graphs, developed an AI-powered recommender system to identify comparables, analyze market trends, and assess growth potential, researched and implemented automated trading strategies leveraging financial signals, company analytics, and market data, and designed deep-learning models to predict optimal entry and exit points—integrating with Interactive Brokers APIs and PostgreSQL for data management in simulated trading environments.

Founder & Developer — Ferdor Personal Services App

Ferdor Inc.

Montreal, Canada | 2018

  • I designed and developed Ferdor, a mobile-first platform connecting personal service providers with local customers, by building a real-time, scalable serverless backend on Firebase (Firestore, Auth, Cloud Functions) and Google Cloud Platform for instant booking, secure user accounts, and push notifications; integrated Stripe for seamless payments and provider payouts; delivered cross-platform Android and iOS apps to maximize accessibility and adoption; implemented end-to-end backend logic—provider discovery, availability scheduling, booking confirmations, and notifications; and led the product from concept through UI/UX design, backend architecture, deployment, and go-to-market launch.

Creator & Developer — Hafezhafez.com Persian Poetry App

Hafezhafez.com

Montreal, Canada | 2018

  • I created Hafezhafez.com—a modern, interactive cross-platform experience (Web, Android, iOS) for Hafez’s poetry—by developing responsive web and mobile apps that let users browse, search, and read poems in Persian; integrating traditional Faal divination to draw random verses; adding voice playback for recitations; and powering it all with a Firebase backend (Firestore, Cloud Functions, Hosting) for real-time updates, multilingual support, and optimized performance across devices.
Education

Master of Science, Computer Science — AI / ML / NLP

Polytechnique Montreal (2020)

Bachelor of Engineering

Polytechnique Montreal (2018)

Languages
  • English (Fluent)
  • French (Fluent)
Distinctions & Involvement

McCord Museum Foundation (2017-2023)

Contributor and volunteer

Excellence Award Scholarship (2014)

Recognized for academic excellence

References available on demand.